Contact AiEraser

The fastest way to reach us is email. We read every message, though as a small independent project we can't always guarantee a fast turnaround.

Response time

Usually within a few business days

Best for

Bug reports, format support requests, privacy questions, takedown or correction requests

Before you email

For "why does my file show no metadata" questions — check the C2PA guide and EXIF guide first; a lot of AI tools and messaging apps strip metadata before you ever see the file.
If you're reporting a bug, the image format (JPEG/PNG/WebP/HEIC) and roughly what you expected to see helps us reproduce it faster.